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Office Hours:
Monday - Friday
8:30 am - 5:00 pm
Phone: 301-838-7100

Helpdesk Hours:
Monday - Thursday
8:30 am - 7:30 pm
Fridays
8:30 am - 6:30 pm
Saturdays and Sundays
9:00 am - 5:00 pm
Phone: 301-838-7200
Toll Free: 888-838-8200
Fax: 301-838-7199
Email:

Address:
9707 Key West Ave.
Suite 200
Rockville, MD
20850-3915

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NOTE: Viewing documents marked as SWF requires the free Shockwave Player�.

Documents And Manuals Support
Voice Tutorials

Adding Contacts - Shockwave Flash File (SWF)
This lesson shows how save contacts. Saving Contacts allows you to attach your saved searches and watched listings to specific contacts.

Changing Your Password - Shockwave Flash File (SWF)
This lesson teaches you how to change your password.

CMA Adjustments and Subject Property - Shockwave Flash File (SWF)
In this lesson you will learn how to add a subject property and make adjustments in a CMA.

CMA Picture Upload - Shockwave Flash File (SWF)
In this lesson you will learn how to upload a photo into your CMA.

CMA Search - Shockwave Flash File (SWF)
In this lesson you will learn how to search for listings to include in a CMA.

Contact Importing - Shockwave Flash File (SWF)
In this lesson you will learn how to search for listings to include in a CMA.

Custom Displays - Shockwave Flash File (SWF)
This lesson shows how to manage the columnar results from your searches.

Emailing Listings - Shockwave Flash File (SWF)
This lesson shows how to easily email listings to your clients and also how to choose the format in which you want the listings to be emailed.

Email Signature - Shockwave Flash File (SWF)
In this lesson you'll learn how to create a standard email signature that can be automatically attached to email you send via Matrix.

Exporting Data - Shockwave Flash File (SWF)
This lesson will walk you through the steps on how to export data from Matrix from the tax records.

Managing Custom Exports - Shockwave Flash File (SWF)
In this lesson you will learn how to create a custom set of fields to export.

Map Search - Shockwave Flash File (SWF)
This lesson will demonstrate how to use the Map Search function as criteria for your searches.

Matrix Overview 1.4 - Shockwave Flash File (SWF)
New features added to Matrix 1.4

My Listings - Shockwave Flash File (SWF)
This lesson shows how to see your inventory of Active and Off the Market Listings as well also how to give a public link out to your customers so they can view your Active listings.

Printing Reports - Shockwave Flash File (SWF)
This lesson will review all of our printed reports. Unlike with Realtor Workstation, MRIS has the ability to quickly edit the existing reports or add new ones based on customer requests.

Print Display - Shockwave Flash File (SWF)
In this lesson you will learn how to print standard or customized displays.

Public Records Search - Shockwave Flash File (SWF)
In this lesson you will learn to find a Tax Record for a specific property.

Saved Searches/Market Update - Shockwave Flash File (SWF)
In this lesson you will learn how to run Market Updates for multiple clients.

Search, Agent Office Search - Shockwave Flash File (SWF)
In this lesson you will learn how to retrieve Agent and Office Information.

Search, Conducting a General Search - Shockwave Flash File (SWF)
This lesson shows how to perform a basic search for properties.

Search, Creating a Default Search - Shockwave Flash File (SWF)
This lesson shows how to create a default search criteria which automatically fills in values you use frequently.

Search, Creating Your Own Search - Shockwave Flash File (SWF)
In this lesson you will learn how to create your own custom displays for the search results screens in Matrix.

Search, Cross Property Type - Shockwave Flash File (SWF)
This lesson shows how to search across the basic MRIS property types: Residential, Lot Land, Multi-Family and Commercial.

Search, Customizing a Search - Shockwave Flash File (SWF)
This lesson shows how to customize an existing search form to include fields you use frequently.

Search, Open Houses - Shockwave Flash File (SWF)
In this lesson you will learn how to search for Open Houses.

Search, Results Overview - Shockwave Flash File (SWF)
This lesson will provide an overview of the results of a search.

Search Tips - Shockwave Flash File (SWF)
In this lesson you will learn various search tips.

Search, Sorting One Line Results - Shockwave Flash File (SWF)
This lesson shows how to sort the listings on the one line search results screen.



Silent Tutorials

Adding Contacts - Shockwave Flash File (SWF)
This lesson shows how save contacts. Saving Contacts allows you to attach your saved searches and watched listings to specific contacts.

Changing Your Password - Shockwave Flash File (SWF)
This lesson teaches you how to change your password.

CMA Adjustments and Subject Property - Shockwave Flash File (SWF)
In this lesson you will learn how to add a subject property and make adjustments in a CMA.

CMA Picture Upload - Shockwave Flash File (SWF)
In this lesson you will learn how to upload a photo into your CMA.

CMA Search - Shockwave Flash File (SWF)
In this lesson you will learn how to search for listings to include in a CMA.

Contact Importing - Shockwave Flash File (SWF)
In this lesson you will learn how to search for listings to include in a CMA.

Making Mailing Labels - Shockwave Flash File (SWF)
This lesson will demonstrate how to use exported data from the Matrix tax records for mailing lables in Microsoft Word. Note: Lesson uses Microsoft Word 2000, steps may vary depending on your version of Word®.

Custom Displays - Shockwave Flash File (SWF)
This lesson shows how to manage the columnar results from your searches.

Emailing Listings - Shockwave Flash File (SWF)
This lesson shows how to easily email listings to your clients and also how to choose the format in which you want the listings to be emailed.

Email Signature - Shockwave Flash File (SWF)
In this lesson you'll learn how to create a standard email signature that can be automatically attached to email you send via Matrix.

Exporting Data - Shockwave Flash File (SWF)
This lesson will walk you through the steps on how to export data from Matrix from the tax records.

Managing Custom Exports - Shockwave Flash File (SWF)
In this lesson you will learn how to create a custom set of fields to export.

Map Search - Shockwave Flash File (SWF)
This lesson will demonstrate how to use the Map Search function as criteria for your searches.

Matrix Overview 1.4 - Shockwave Flash File (SWF)
New features added to Matrix 1.4

My Listings - Shockwave Flash File (SWF)
This lesson shows how to see your inventory of Active and Off the Market Listings as well also how to give a public link out to your customers so they can view your Active listings.

Printing Reports - Shockwave Flash File (SWF)
This lesson will review all of our printed reports. Unlike with Realtor Workstation, MRIS has the ability to quickly edit the existing reports or add new ones based on customer requests.

Print Display - Shockwave Flash File (SWF)
In this lesson you will learn how to print standard or customized displays.

Public Records Search - Shockwave Flash File (SWF)
In this lesson you will learn to find a Tax Record for a specific property.

Saved Searches/Market Update - Shockwave Flash File (SWF)
In this lesson you will learn how to run Market Updates for multiple clients.

Search, Agent Office Search - Shockwave Flash File (SWF)
In this lesson you will learn how to retrieve Agent and Office Information.

Search, Conducting a General Search - Shockwave Flash File (SWF)
This lesson shows how to perform a basic search for properties.

Search, Creating a Default Search - Shockwave Flash File (SWF)
This lesson shows how to create a default search criteria which automatically fills in values you use frequently.

Search, Creating Your Own Search - Shockwave Flash File (SWF)
In this lesson you will learn how to create your own custom displays for the search results screens in Matrix.

Search, Cross Property Type - Shockwave Flash File (SWF)
This lesson shows how to search across the basic MRIS property types: Residential, Lot Land, Multi-Family and Commercial.

Search, Customizing a Search - Shockwave Flash File (SWF)
This lesson shows how to customize an existing search form to include fields you use frequently.

Search, Open Houses - Shockwave Flash File (SWF)
In this lesson you will learn how to search for Open Houses.

Search, Results Overview - Shockwave Flash File (SWF)
This lesson will provide an overview of the results of a search.

Search Tips - Shockwave Flash File (SWF)
In this lesson you will learn various search tips.

Search, Sorting One Line Results - Shockwave Flash File (SWF)
This lesson shows how to sort the listings on the one line search results screen.

Watched Listings - Shockwave Flash File (SWF)
This lesson shows how to add listings to your Watch Listings list and how to view the listings you have added.



NOTE: Viewing documents marked as SWF requires the free Shockwave Player�.

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