MRIS is looking for a Training Specialist to join our Education team. The Training Specialist will travel around the MRIS region to conduct classroom and online training on MRIS software products/services. In addition, the Training Specialist will assist in the development of course curriculum and teaching aids.
Think Fast. Be Inspired. Grow.
At MRIS, we know that our success depends on the commitment and talent of our employees. So we’re always looking for passionate and forward thinking individuals to join our team. Working for MRIS, you’ll find a challenging and rewarding environment. Our positive team of over 100 employees work together to innovate and drive ideas into products, moving the industry forward. If you share our commitment to creating the best experience possible for our customers, we’d like to hear from you.
MRIS offers a generous benefits package including medical, dental and vision insurance, up to 20 days of Paid Time Off (PTO) during the first year and 7 paid holidays. MRIS pays 100% of the premiums for life and AD&D insurance, short-term and long-term disability and our Employee Assistance Program. Employees can also elect to pay for supplemental life and long-term disability insurances. Both medical and dependent care flexible spending accounts are offered. These benefits are all effective as of the employee’s date of hire.
MRIS also provides a 401(k) savings plan with a maximum 4% company match and immediate vesting. This benefit is available to employees following six months of employment with the company.
If you’re interested in applying for any of our open positions and meet the qualifications, please submit your cover letter and resume: MRIS Resume Submissions. You may also fax your resume to 301-838-7258.
MRIS is an equal opportunity employer.
Lead Software Engineer
We are looking for a talented hands-on Lead Software Engineer who will provide support to Applications Management Services Director and lead our front-end development efforts, including user interface initiatives. In this highly visible role will serve as an expert who owns critical next generation functionality on our platform. A technical lead; responsible for all technical aspects including architecture, design, development, schedule and end-to-end delivery, as well as oversight of a small technical team. Will lead the development effort; with a small team of developers while leveraging a much larger ecosystem product development.
We are looking for a Project Manager who will provide coordination and oversight for large scale, multi-team, company projects from inception to completion. Plans, directs, and coordinates project management activities of designated projects to ensure that goals and/or objectives of the projects are accomplished within the prescribed scope and funding parameters. Responsible for overall accountability and management of quality time and budget of project deliverables.
Business System Analyst
We are looking for a Business System Analyst who will provide support to Applications Management Services Director. Support will include problem solving, complex SQL queries, data analysis, working to resolve supplier connectivity issues, interfacing with internal IT support team, and input to monthly metrics reporting. Determines; operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Designs new computer programs; by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities and writing specifications.
Supervisor, Customer Support Center
We are looking for a Customer Support Center Supervisor who will provide supervision, oversee and assist other Support Center Staff in performing their duties and reinforce knowledge through formal and on the job training. The incumbent will provide technical assistance and software support via phone to customers. The employee will investigate and resolve computer software and hardware problems of customers; and assist in and proactively provide feedback, guidance and coaching on all matters relating to the quality of service provided by members of the Support Center staff. You will assist in scoring representative calls based on established criteria, creates monthly evaluations for all calls and provide feedback to the supervisors and staff directly. Monitors queue and tracks inbound calls, keeping staff informed of calls waiting and the abandonment rate. Also responsible for on-the-floor activities, and be available to assist staff when needed.