Office Hours:
Monday - Friday
8:30 am - 5:00 pm
Phone: 301-838-7100

Helpdesk Hours:
Monday - Thursday
8:30 am - 7:30 pm
Fridays
8:30 am - 6:30 pm
Saturdays and Sundays
9:00 am - 5:00 pm
Phone: 301-838-7200
Toll Free: 888-838-8200
Fax: 301-838-7199
Email:

Address:
9707 Key West Ave.
Suite 200
Rockville, MD
20850-3915

Welcome.
Thu May 15, 2008
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HomesDatabase.com

Video Highlights
Interview Photo

Click here to see Tim Campbell discuss the process that delivered the Matrix Teams concept.

Mission Statement

We enhance the real estate professional's productivity, success, and profitability by delivering timely and accurate content, innovative products and outstanding customer service, built on a solid foundation of proven technology and dedicated employees.

What really does happen?

If a SAFEMLS® token is lost or broken, we have you covered 24/7.  Through the Secure Login screen, you can report a token lost or broken anytime of day. 
Several things happen in both of these cases without you doing anything further.

  • The token is removed from the SAFEMLS® server so it cannot be used again.
  • Immediately, you receive a temporary emergency 7 day pin/password to use through the email address on file with MRIS.  Your access is immediate with this pin/password for 7 days while your new token is mailed to you.
  • MRIS is notified if it is a lost token or broken token automatically.
  • MRIS will send a new token to your home address on file with us.
  • If it is a broken token, a pre-addressed stamped return envelope will be provided so you can return the broken token to MRIS. 


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