Office Hours:
Monday - Friday
8:30 am - 5:00 pm
Phone: 301-838-7100

Helpdesk Hours:
Monday - Thursday
8:30 am - 7:30 pm
Fridays
8:30 am - 6:30 pm
Saturdays and Sundays
9:00 am - 5:00 pm
Phone: 301-838-7200
Toll Free: 888-838-8200
Fax: 301-838-7199
Email:

Address:
9707 Key West Ave.
Suite 200
Rockville, MD
20850-3915

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How to Join MRIS

To become an MRIS Customer, you must first be affiliated with an Active MRIS Broker. Subscription Agreements are available for Agents, Personal Assistants and Office Secretaries. You, your Broker or Office Manager can print them - this is usually faster than mailing. However, if You, the Broker or Manager prefers, MRIS will mail a Subscription Agreement to you. Once the Application has been completed and returned to MRIS (via fax or mail), processing time is approximately 3 to 5 business days.

You are then notified of your training date via fax to your office. MRIS also sends a letter to your home informing you of important information regarding your subscription (e.g. Billing Date, Subscription Type, and Original Training Date).

The Customer Services Department is committed to providing excellent Customer Service to all current and future MRIS Customers. Our courteous staff is here Monday through Friday, 8:30 am to 4:30 pm to answer inquires, register customers for training classes, process new applications and customer transfers, as well as cancellation of MRIS service. Please feel free to use the Customer Services Department as your first contact to MRIS, we look forward to assisting you.


Office Managers, Brokers and Agents

  • Office Manager's or Broker's, have a new agent?

    Review and Print the Subscription Agreement for Agents, Personal Assistants and Office Secretaries. Be sure to have the new MRIS customer view the Rules and Regulations as well.

  • Changing Offices?

    To transfer from one office to another in the MRIS system, a Customer Transfer form must be completed and signed by your new Broker or Office Manager. Please complete section 1 to transfer offices, section 2 to transfer listings also (previous Broker or Office Manager's signature required to transfer listings). Download the Customer Transfer Form.

  • Leaving the Real Estate Business?

    To terminate your MRIS service, complete section 4 of the Change in Customer Information form (Broker or Office Manager's signature required). Please remember to terminate before your next quarterly billing as fees are non-refundable once collected. Download the Change In Customer Information form.

  • Forming Your Own Brokerage?

    Associate Brokers interested in opening their own Brokerage, please order a Broker Agreement before leaving your current company. Brokers have an obligation to terminate your MRIS service once you've left their office. To avoid interruption to your service, have all of your MRIS paperwork completed before leaving your previous office. Use the below links to get started, be sure to order a “Broker Agreement”:

  • Forming Your Own Brokerage, Form

You can now register online for MRIS Classes

Your request will be processed immediately. Confirmations will be sent via email.


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