This is a non-refundable fee assessed for the use of MRIS and issuance of the User ID and Password. Upon
receipt of your completed Subscription Agreement, the Subscription Fee will be charged to the billing account
you provided. See the Schedule of Fees and Charges (Exhibit B in your Subscriber packet) for a complete list
of fees and charges.
Your quarterly payments will begin on your Billing Start Date as stated in the confirmation email you
receive with your User ID and Password. Payments are non-refundable and will be charged in advance, on the
first day of the billing quarter, as long as you are a customer of MRIS. If you would like to verify your
billing dates, please contact the Finance Department.
You can add your email address on the MRIS Web site. On the home page, click the "My Account" option from the main navigation menu on the left side of the page, then click on subscription option.
Once you have entered your address, click on "Update". You'll begin receiving an email notification prior to each billing quarter. If you subscribe to
ActiveAgent®, you will also receive an email notification prior to your annual bill date for this service.
The quarterly subscription fee is charged based on your subscriber type (REALTOR®, Appraiser, Personal Assistant)
and whether you belong to a Stockholding board. The charge for ActiveAgent® renewals is $350. For those customers
with a District of Columbia mailing address, we are required to add a sales tax of 5.75%.
We are not set up for these payment options. All subscribers must provide billing information (checking/savings
or credit card) that we can use to process payments electronically.
All payments are processed electronically; therefore a pre-authorization agreement is required. You may
select one of three payment options as outlined in the Pre-Authorized Payment Agreement (Exhibit C):
Business or personal checking account
Savings Account
Credit card (Visa, Master Card, Discover, or American Express).
MRIS is not linked to the local boards. When you join or terminate your board membership, MRIS may not be
notified. We receive information from some of the local boards, but not all, and we may not receive the
information immediately. If you join a board and want to make sure MRIS has the information, please
email Customer Services.
Many agents pay for personal assistants. They may forget that they provided billing for another
member. If you are paying fees for an assistant or another agent, MRIS must be notified if the relationship
changes and you no longer wish to pay the fees for the other member. In addition, if you change your billing
information and would like to change billing information for the other members you are paying for, you must
provide written notification specifically requesting that the other members billing information be changed also.
Many fees for services and products such as Photos, Titan® and ActiveAgent® are charged after the date of
service. Photo charges run from $3 to $49.95. Titan is $299 plus tax. The ActiveAgent annual renewal fee
is $350.
State licensing commissions do not notify MRIS when a license is placed on referral or inactive status.
Therefore, MRIS will continue to charge quarterly fees until we receive written notification from you or your
broker to terminate your membership.
The preferred method to
terminate MRIS service is completion of a Change in Customer Information form, signed by both the subscriber and the broker or office manager. However, any written or email request to terminate service will be accepted.
Premium services, such as ActiveAgent®, must also be terminated in writing. You may download the
Change In Premium Services form or send an email or note requesting termination.
Both forms may be obtained via the MRIS Web site. Email requests may be sent to
Customer Services.
Pro-rated refunds are not issued for early termination of the MRIS subscription service or ActiveAgent®
service. Your written notification of termination must be received prior to the scheduled billing date
to avoid charges.
