Welcome to MRIS
Enroll in a Class
MRIS has designed two applications for utilizing the Multiple Listing Service database: Matrix and Keystone. Matrix is the application that you will use for listing searches, creating CMAs, etc. Keystone is the data entry application that you will use to enter and edit listings. No software installation is required, since Matrix and Keystone are browser-based (Internet-based) applications. Your User ID and Password are all you'll need to login.
If you've just joined MRIS, we encourage you to attend the New Agent Introduction to MRIS class. It covers a combination of topics including an introduction to the features available on the MRIS Web site and basic functionality of our listing search and data entry applications, Matrix and Keystone.
We also offer additional hands-on classes for both Matrix and Keystone, including 3-hour sessions for those who desire in-depth training. MRIS recommends that you start with the New Agent Introduction class, try our interactive Matrix and Keystone online tutorials and then sign-up for the hands-on training if desired.
Classes fill up fast! If you are unable to attend a class, as a courtesy, please cancel your class online or call the MRIS Support Center (formerly Customer Services) at (301) 838-7200 at least 48 hours in advance to cancel or change your reservation.
Online Training
- Access the Matrix Online Training Library's Interactive Tutorials.
- Access the Keystone Online Training Library's Interactive Tutorials.
Brochures
MRIS Fees
Upon activation of your MRIS service, you will be charged a one-time Subscription fee. On the first day of the following month and every three months thereafter, a quarterly subscription fee will be charged to your account. Please refer to the Schedule of Fees and Charges (Exhibit B) for a complete list of MRIS fees. Answers to you financial questions can be found in our Finance FAQs section.
Rules and Regulations
In accordance with the terms of the MRIS Subscription Agreement, you agree to abide by the MRIS Rules and Regulations. Please review them and become familiar with proper procedure.
Violations of the MRIS Rules and Regulations may result in fines, as specified on Exhibit B. Fines are automatically processed using your billing information.
If you have any questions, please address them to the Compliance Department.
Photography Services
All property images are uploaded by the listing agent (via Keystone Photo Upload).
When entering your listing, you will select a Photo Option.- To upload your own images, select "Lister will Upload All" This will allow you to upload your images as soon as your new listing is visible in Matrix (This may take as long as 15 minutes after entry).
- No Photo Per Seller - Choose this option only if you are sure that you do not want a photo to appear on the listing. If you choose this option and subsequently change your mind after submitting the listing, you can still load photos at any time.
- If you wish to have a virtual tour loaded you may contact a MRIS Authorized Virtual Tour Vendors. The Complete Photo information link provided will give a list of Authorized Virtual Tour Vendors.
Forms
You can download official forms, such as the Change in Customer Information Form, Profile Sheets, Finance Forms and much more, on the MRIS Web site.
My Account
My Account is a convenient tool that allows you to make changes to your MRIS account. With My Account, you can:
- Change your password, contact information, or home address;
- Subscribe to MRIS Newsletters;
- Review your Annual Billing Statement;
- Obtain answers to Frequently Asked Questions about your account; or
- Download MRIS forms.
You'll find the link to My Account in the top section of the MRIS Web site.
Products and Services
MRIS offers a wide array of optional products and services designed to help you distinguish yourself as you grow your business: E-mail and Internet access, Knowledgebase, ActiveAgent (create your own Web site), Titan (customize your CMAs and flyers), Settlement Express and much more.